Support
Need a hand? We answer our own email.
For anything not covered below, write to dev@codedatda.casa and a real person will get back to you.
Frequently asked
Common questions
I forgot my password. How do I get back in?
Click "Forgot password?" on the login page and enter the email on your account. We'll send a reset link that's valid for 60 minutes — opening it and setting a new password also signs you out of every other device you were logged into.
How do I delete my account?
It's self-service, in the app: Settings → Delete account → confirm with your password. Your account and data are deleted immediately — no email needed. See our delete account page for exactly what's deleted, what changes, and what's retained.
How do I report a member or their content?
Use the "Report" control on a member's profile, a Need, a Vouch, or an Introduction. Choose a reason — spam or advertising, harassment or abuse, inappropriate content, impersonation, scam or fraud, or something else — and add any details that would help. A Grove Network moderator reviews every report.
How do I block a member?
Choose "Block" from their card on Matches or your Home dashboard and confirm. You'll stop seeing each other in recommendations, and neither of you can vouch for, introduce, or connect with the other afterwards. Unblock anyone at any time from Settings → Blocked members.
How do I verify my email address?
New accounts get a verification link by email when you sign up. If yours isn't confirmed yet, you'll see a banner in the app with a Resend button — the link stays valid for 48 hours.
How does billing work?
New members start with a free trial. When you're ready, membership plans and billing are managed from your account settings and handled entirely through Stripe Checkout and the Stripe Customer Portal — Grove Network never sees or stores your card details. Subscriptions renew automatically until you cancel from the Customer Portal, which you can open at any time from Settings.
How do I start a Grove in my city?
Email dev@codedatda.casa and tell us the city. Fort Myers, FL is live today and Cape Coral, FL is next — if you're elsewhere, we're actively deciding where to open next and want to hear from you.
Is Grove Network a job board or a general social network?
No. There are no job postings or applicant tracking, no public feed, and no follower counts. Grove Network is a membership community for local business owners built around Needs, referrals, introductions, vouches, matches, and chapter events.
Still stuck?
Email us directly.
We read every message sent to dev@codedatda.casa — account issues, billing questions, bug reports, and chapter requests all go to the same inbox.